black dog wearing the Ascension extended harness on the backseat of a red jeep
black dog wearing the Ascension extended harness on the backseat of a red jeep

Find answers to your questions below:

Shipping

Free Shipping Eligiblity

Not all country or region qualifies for free shipping. Those that qualify have different thresholds to unlock Free Shipping:


United States

As of August 14th, 2023, the Free Shipping threshold for the mainland US states is 35 USD.

Free Shipping isn't available for Alaska, Hawaii and US Territories.


Canada

As of August 14th, 2023, the Free Shipping threshold is 185 CAD.

*Please note that these thresholds are subject to change without notice.

People are asking

USPS Shipping: 4 to 7 business days

UPS Shipping: 3 to 5 business days

Free USPS Shipping: 4 to 7 business days

Yes! We currently ship to the US, Canada & United Kingdom.

If your country isn't available, send us an email and tell us where you're from.

Our orders are shipping from our US warehouse based in Florida

Once you place an order with multiple items in it, some of the items might not be stored in the same warehouse. Instead of shipping the items all to the same warehouse and then ship them to you, we usually ship each item to you. 

That way you get them faster.