Säker is committed to crafting top-tier dog products.

Every Säker item undergoes rigorous manufacturing and testing, meeting the highest quality standards.

Our products come with a lifetime manufacturer's warranty¹, showcasing our unwavering confidence. We back our gear with trust in the meticulous design and research invested in their creation—gear we entrust with our best friends' lives.

Resolution

SÄKER will, at its discretion, either send replacement parts to the customer, or will issue an e-Gift Card for the full replacement value of the product.

¹ Limitations

If a defect occurs as the result of the Product’s intended use according to the care instructions during the Warranty Period, we will repair or replace, at our discretion, the defective product or part.

If an item fails to perform its core function during the period of the warranty, this will be replaced unless it is caused by abnormal use of the product.

A manufacturing defect exists if the product departs from its intended design. Defective materials (zippers, buckles, fabrics, etc.) or workmanship (seams, construction, etc.) are covered by the Warranty.

Also known as cosmetic wear and tear. It is damage that naturally and inevitably occurs as a result of normal use. Moving parts will wear out and fabrics will deteriorate and fade over time. And while we choose the best materials available for the application, all materials degrade over time with use and exposure to the elements.

All the products that are not stated as chew proof on the product page are not guaranteed against it. As all of us dog owners know, a dog can chew through anything they put their mind to. 

As long as you're not giving our leashes, collars, or other products to your dog as a chew toy, we can guarantee your gear will perform its function perfectly.

Any product that shows obvious signs of chew damage will not be covered as it clearly does not fall within the 'intended design' stated above.

The warranty does not cover defects caused by third-party modifications, repairs, or replacement parts.

UNDER NO CIRCUMSTANCES, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR OTHER TORT, OR ANY STRICT LIABILITY THEORY, WILL SÄKER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Customers located in remote location will have the cover the difference between the standard shipping fee (covered by SÄKER) and the shipping fee to send the replacement to that remote location.

Säker Harnesses have been crash tested in order to ensure the structural integrity of each part meets the standards set for the company. Although Säker cannot predict nor guarantee the result of any accident, the company can promise that it has made every attempt to build a product that provides you with the peace of mind that your dog is protected while you travel.