To make any changes to your order, you have a one-hour window where you can shoot us an email to cancel your order right away.
After this time frame, you must connect with us (through the chat bubble at the bottom right corner or by email) to see whether if your order was already processed. If it was processed, you will need to follow our return process.
Well, whenever you place an order with us, you will receive updates via emails.
One will let you know once your order has shipped. This email will include your tracking informations.
Once your package ships, you will be able to track it here.
If you have a question about how our returns work or questions about our policies, click the button below
If you have a question about how our shipping times, free shipping thresholds and more, click the button below
If you have a question about how to split your payment in installments, click the button below:
Where are the products Manufactured?
First, the products are designed at our Headquarters in Montreal. Then, a lot of the R&D is happening in the US, mostly in Utah and Florida. Then, the products are produced. Some are made in Canada, others in US, and others in China.