Frequently Asked Questions

How long is the window to return the product?

To return your order you have 15days from the moment you receive the product. 

To avoid any complications in the return process, you must not have used the product. 


Only products showing no signs or very little signs of use (basic testing) will be approved for refund.

Can I try the product before returning it?

Only products showing no signs or very little signs of use (basic testing) will be approved for refund.  

My product is defective, how can I exchange it?

As soon as you get your product, inspect it to make sure it is in good condition. If you notice that it is defective, please fill out the defective item form right away.

5-10 days shipping

We use Amazon to ship our orders (it's faaaaast).

Easy Returns

We hate returning stuff too. So we made the return process easy.

Secured Checkout

You can buy with confidence, all the transactions are handled by Paypal SSL.
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