Frequently Asked Questions

I want to change/cancel my order

To make any changes to your order, you have a one-hour window where you can contact us and cancel your order right away. 

After this time frame, you must connect with us to see whether if your order was already processed in which case you will need to follow our return process.

Can I track my order?

Whenever you place an order with us, you will receive updates via emails. 

One will let you know once your order has shipped. 

This email will include your tracking informations.

Why was my order canceled?

If your order was unexpectedly cancelled, our fraud filter might have marked your order as fraudulent or your payment method was declined. 

If you are certain that this is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at  

5-10 days shipping

We use Amazon to ship our orders (it's faaaaast).

Easy Returns

We hate returning stuff too. So we made the return process easy.

Secured Checkout

You can buy with confidence, all the transactions are handled by Paypal SSL.
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